Privacy Policy

Last Updated: May 2026

Welcome to SEPARATECH (https://separatech.com/). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info(at)separatech.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products (such as Disc Stack Centrifuges, Decanter Centrifuges, Pusher Centrifuges, Peeler Centrifuges, and Filtration systems).

  • Contact Data: Name, email address, phone number, and company name.
  • Inquiry Data: Specific details regarding your industrial requirements and technical specifications provided via contact forms.

2. How We Use Your Information

We use the information we collect or receive:

  • To provide technical proposals: We use your data to generate customized equipment solutions and quotes.
  • To facilitate delivery: To manage international shipping, customs documentation, and logistics.
  • To provide support: To offer after-sales technical assistance and spare parts coordination.
  • For communication: To respond to your inquiries and provide updates on project progress.

3. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, or to provide you with services:

  • Service Providers: We may share data with third-party freight forwarders or technical service partners to fulfill your orders.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law or government requests.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. International Transfers

As a global supplier, your information may be transferred to, stored, and processed in countries other than your own. By using our website, you consent to the transfer of information to our servers and those third parties with whom we share it as described in this policy.

6. Your Privacy Rights

Depending on your location (e.g., EU GDPR), you may have certain rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure of your data.

7. Contact Us

If you have questions or comments about this policy, you may contact us at info(at)separatech.com.